美国Essay代写华盛顿州立大学:策略
日期: 2018年06月21日
经营策略
为了了解或描述公司的营销,运营和财务等其他职能如何正常工作,并成功地为这一概念提供服务,这对于运营战略是必要的。服务提供系统在质量方面确保运营战略。质量管理,管理政策和能力要求等各个组成部分都必须支持公司的竞争优先事项,以使其与竞争对手相比具有明显的优势。战术策略
为了解决日常问题,公司制定强有力的战略,支持系统更好的运作。这家公司采取战术策略。包括能力管理,设施位置,库存管理,设施布局,供应商选择,运营计划,人员配备和生产力改进。
该模型将服务成熟度分为四个阶段:
第一阶段:基本服务 - 主要侧重于及时响应客户的要求。
第二阶段:运营 - 这侧重于如何降低成本
第三阶段:客户服务 - 重点在于通过评估客户的反馈来提高工作效率
第四阶段:为了更好的机会或增加机会,有必要对服务概念进行修改。
Operating Strategy
For knowing or describing how the firm’s other functions such as Marketing, Operations and Finance working properly or not and serving the concept successfully or not it is needed for operations strategy. The service delivery system ensures about the operation strategy in terms of its quality. Every component such as quality management, management policies and capacity requirement etc. that support the firm’s competitive priorities to make it distinct and better than its competitors are necessary.Tactical execution
For resolving the day to day issues firm make the strong strategy which supports the system for better functioning. For this firm approaches to tactical execution. Included are capacity management, facility location, inventory management, facility layout, supplier selection, operations scheduling, staffing, and productivity improvement.
This model divides service maturity into four stages:
Stage 1: Basic service—this basically focuses on responding the consumer’s requests with timely manner.
Stage 2: Operations—this focuses on how to reduce the cost
Stage 3: Customer Care—this focuses on increasing the working efficiency by valuing the customer’s feedback
Stage 4: For better opportunity or increasing opportunity it is necessary to make changes in the concept of service.